Returns & Exchanges

At Perelel, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Place the items in their original packaging with all tags attached, and securely seal the box before attaching the return label.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number to monitor your refund status.